Thursday, November 4, 2010

What a Great Week!!!

This week has been incredible! 
As ri-VYOO continues to grow and pick up momentum, we have the fortune of meeting many new people.  We have added many new fans this week, so a big "Welcome" to you, and I have had the chance to introduce myself personally to the many new buyers and sellers who have been by.  I always take a little something away from each conversation.  It's so interesting to find out how these people found out about us and what encouraged them to come by to buy or sell.  Many of our customers are by referral, something that we are so grateful for, while others have just been searching for alternative options to buy or sell recycled clothing. 
As ri-VYOO has grown in service time (we are over 1 year old already!) it is also amazing to see the relationships that we are building with our customers.  Customers who originally made a very small purchase to get a feel for what we were about are now coming by regularly and are very confident in knowing what quality of clothing and service they can expect from ri-VYOO.  There really no better feeling than that as a retailer!  These customers have also been patient when mistakes have been made (last week was a very bad week for mistakes!) and know that we are more than happy to right the wrong.
I would like to share an email that I received yesterday:

Hi Maryann,

Not sure if you're still looking for pictures of kids in your clothes, but thought I would forward these of my little poser wearing some of her new digs :) She loves everything and so do I - thanks again (see you soon!)

Here are the wonderful pictures of a beautiful little ri-VYOO model...

 She was so sweet when she was here.  She fell in love with the sweater and wouldn't take it off!  It was just one of the many high points of this far!

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